Welcome to Webfort Technologies
Cancellation & Refund Policy
Thank you for choosing our virtual and downloadable pre-packaged web solutions. We strive to provide you with high-quality products and services. However, we understand that situations may arise where you need to cancel your purchase or request a refund. This Cancellation & Refund Policy outlines the terms and conditions under which cancellations and refunds will be processed. By purchasing and using our products, you agree to adhere to this policy.
Cancellation Policy
Cancellations Before Download:
If you wish to cancel your purchase before downloading the product, you may do so within 28 hours of the purchase. A full refund will be processed to the original payment method.
Cancellations After Download:
Once the product has been downloaded, cancellations will not be accepted, and refunds will not be provided.
Refund Policy
Refund Eligibility: Refunds will only be considered under the following circumstances:
- The product is proven to be defective or not as described.
- The product fails to perform its essential functions as outlined in the product documentation.
Refund Request Process: To request a refund, please follow these steps:
- Contact our customer support at vikas.yadav2184@gmail.com within 2 days of the purchase.
- Provide detailed information about the issue you are facing with the product.
- Our support team will assess your request and may ask for additional information, such as screenshots or descriptions of the issue.
- If the refund request is approved, we will process the refund to the original payment method within 5 business days.
Technical Support
We are committed to providing excellent customer support to address any technical issues you may encounter. Please contact us at vikas.yadav2184@gmail.com if you require assistance or have any questions regarding the installation, configuration, or usage of our products.
Modifications to the Policy
We reserve the right to modify or update this Cancellation & Refund Policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.
By purchasing and using our virtual and downloadable pre-packaged web solutions, you acknowledge that you have read, understood, and agreed to the terms outlined in this Cancellation & Refund Policy.
If you have any further questions or concerns, please feel free to contact us at vikas.yadav2184@gmail.com.
Thank you for choosing our products and placing your trust in us.